Proline Privacy Policy

Last Updated: January 21, 2026

National Property Services III, Inc. (DBA: A2Z Roofing, Inc.) (“A2Z Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, request estimates or services, opt in to receive communications (including SMS/ MMS), or otherwise interact with us (collectively, the “Services”).

By accessing our website or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly, information collected automatically, and information related to your communications preferences.

A. Information You Provide Directly

You may provide personal information when you:

Fill out contact or estimate request forms
Opt in for SMS/MMS text messages or email communications
Communicate with us by phone, email, or online chat
Schedule services or consultations

This may include:

Full name
Email address
Phone number
Property address and details
Project details or inquiries
Preferences or instructions related to communications and marketing

B. Automatically Collected Information

We may automatically collect information when you visit our website or interact with digital content, including:

IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on site
Referring websites or sources
Cookies, tracking pixels, and similar technologies

C. SMS/MMS Opt-In Information

If you opt in to receive SMS/MMS from us, we collect and manage:

Your mobile phone number
Timestamp of your consent
Preferences for types of messages you want to receive

We do not share SMS opt-in data for marketing with third parties, except as required by law or as necessary to deliver or manage messaging (e.g., with our SMS service provider).

2. How We Use Your Information

We use the personal information we collect for purposes including:

Responding to inquiries and requests
Providing, maintaining, and improving our Services
Sending SMS/MMS messages you’ve opted in to receive (appointment reminders,service updates, alerts, promotions)
Sending email communications (project updates, offers, newsletters)
Administrative and legal compliance (including opt-out management and record-keeping)
Analyzing trends, usage, and marketing effectiveness
Maintaining and securing our systems and data

We do not use your mobile number for unrelated purposes without separate consent.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Personalize your user experience
Remember preferences
Analyze how our website is used
Improve our Services and performance

Cookies may include:

Essential Cookies: Required for core functionality
Performance & Analytics Cookies: Track site usage
Functional Cookies: Remember preferences

You can manage cookie preferences through your browser settings.

4. How We Share Your Information

We may share your personal information:

With service providers who help operate our business (e.g., SMS delivery services,analytics tools, hosting providers)
With third parties if required by law or to protect our rights and safety
In connection with business transactions (e.g., merger or sale of assets)
With legal authorities in compliance with legal obligations

We do not sell your personal information to third parties for marketing purposes.

5. Third-Party Tools & Analytics

We may use third-party analytics, advertising, or tracking services (e.g., Google Analytics or similar) that collect limited data about your interaction with our Services. These third parties have their own privacy policies and may collect information under their own terms.

You may be able to opt out of analytics tracking through browser controls or opt-out tools provided by the analytics providers.

6. SMS/MMS Communications & Consent

By providing your phone number and opting in to SMS/MMS communications, you expressly consent to receive text messages from National Property Services III, Inc. (DBA: A2Z Roofing, Inc.), including messages sent using automated technology where permitted by law. Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP to the message. You may receive a confirmation message after opting out.

For help, reply HELP or contact us at christine@a2zroofingexperts.com.

7. Data Security

We implement reasonable technical and administrative safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no security system is perfect, and we cannot guarantee absolute protection of data transmitted online.

8. Your Rights & Choices

Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data
Withdraw consent to communications you have opted in for
Opt out of marketing and promotional emails

To exercise these rights, contact us using the information in Section 13 below.

9. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal and contractual obligations. This may include retaining certain data for fraud prevention, safety, or backup purposes.

10. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

11. Links to Other Websites

Our website may contain links to other sites not operated by us. If you follow a link to a thirdparty site, that site’s privacy practices will apply, and we are not responsible for their content or policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this policy was last revised. Continued use of our Services after such updates constitutes acceptance of the updated policy.

13. Contact Information

National Property Services III, Inc. (DBA: A2Z Roofing, Inc.)
Email: christine@a2zroofingexperts.com